Free Shipping on orders $50 and up! Automatically calculated at checkout.*

Twine and Ivory
Twine and Ivory
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out

Signed in as:

filler@godaddy.com

  • Home
  • Shop
  • Custom Orders
  • Shop In Person
  • FAQ

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account

Have a Wedding or Special Event coming up and need a Custom Order?

Please see the below listing that is available always or fill out the form to create a completely custom order.

Always Available Custom Favor

$5/candle

This 2" tall pillar candle favor is available within standard processing time (3-5 days) at any time. You can customize parts of these tags. Click the image to purchase now!

Special Event Large Gift Box

$35/Box

This large gift box comes fully wrapped and includes a full sized candle set, wood candle tray, scented sachet, and three honey sticks.  Click the image to purchase now!

Custom Request Form

Send us an email and we'll bring your vision to life. We will take on orders for party favors, custom gifts, corporate gifts, custom designs, etc.  See below form and  process for custom orders different than the available option above.  

Attach Image or File
Attachments (0)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Process for custom orders if completely customizable

Submit form of your idea

We want to hear all the info! Email all of your ideas, sample pictures, number of pieces, when you would like them delivered and we will get back to you with a quote. This may take a few emails back and forth to confirm we are on the same page. 

Receive a quote back

We've hammered out the details and have a clear understanding of what you're looking for and when you would like the order to be delivered.  You will receive a quote email which will detail the product(s), production time, and confirmed ship date. You are required to respond confirming the quote. 

Confirm order with payment

Once you have  responded approving the quote, you will receive an email back with a secure pay link referencing the quote discussed. Once payment has cleared, production will begin. This acts as your confirmation.

Order ships

Order ships by the ship date established on the quote and in the confirmation. If the order is ready early, the order may ship early. You will receive tracking information via email.

Enjoy!

We are so thankful that you chose Twine & Ivory for your special occasion. We hope you love your pieces. Be sure to share your work with us on Facebook and Instagram!

Custom Order Policy

Cancellation

We are sorry to hear that you need to cancel your order.  Please email Stephanie at  contact@twineandivory.com. We can discuss how much of your order is complete and reach a cancellation agreement. 

Expedited order

Expedited orders have an additional $25 service fee. Customer is responsible for expedited shipping fee if specialty wax/material must be ordered.  All fees will be written into quote. Full payment required up front for expedited custom orders. 

Copyright © 2024 Twine and Ivory - All Rights Reserved.

*free shipping does not apply to Custom Favors with Gift Tag

  • Privacy Policy
  • Terms and Conditions
  • FAQ

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept